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CalPERS Member Publications

Project type

Publications

Date

2019-2024

Link

> View A Guide to Your CalPERS Reinstatement from Retirement (PUB 35) (PDF)

Through a multi-year, cross-divisional effort, I project-managed and redesigned the CalPERS member publications, a family of 28 booklets for CalPERS members and employers. Our goal is to reduce complexity of information, improve customer service delivery, comply with accessibility mandates and goals, while reducing physical resources (toner and page count).

CalPERS Member Publications

Interior Spread

1. "Centered" design for both single and double-page viewing.
2. Two columns of text
3. Three levels of content hierarchy for ease of scanning headers across pages.
4. Call-out boxes with tips and calls-to-action.
5. Informational graphics replace copious amounts of content.

Infographic

In the old "legacy" publication version, content was often long and difficult to follow. This is an example of how we converted nearly four pages of content to a single page decision tree infographic. This is an impactful result of a strong partnership I maintain with our writers.

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